Reference

Terms and Conditions That Govern Your 888i Account

Every account opened on 888i is subject to these terms, which set out what you can do, how your wallet and payment rails work, and what happens when a dispute arises.

Applies to all account typesJazzCash, Easypaisa, Raast coveredPakistan-region eligibility appliesEffective from account creationSubject to local law
888i Terms and Conditions That Govern Your 888i Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or you believe an action on your account has been applied incorrectly, contact us directly. We handle terms-related queries through live chat, email and your in-account message centre. Response times vary; complex cases involving wallet disputes or identity verification may take longer than routine questions.

Team online

Live Chat

Start a chat session from within your account dashboard to raise a terms or account-rule query. Available when the platform is live.

Email Support

Send detailed terms or dispute queries to our support address. Include your account ID and the specific clause you are asking about.

In-Account Messages

Use the message centre inside your account to log a formal query. This creates a written record linked directly to your account history.

POLICY ACCOUNTABILITY

How 888i Handles Your Account Under These Terms

We apply these terms consistently across every account, including how we store your data, how we handle wallet verification, and how we process requests to amend or close an account. Your personal information is retained for as long as your account is active and for any period required by applicable law after closure. You can request a summary of the data we hold by contacting support through the in-account message centre.

Data Retention Your account data is kept for the duration your account is open, and for any legally required period after you close it. You may request details at any time.
Wallet Verification Before any withdrawal is processed — whether to JazzCash, Easypaisa or Raast — we confirm the wallet belongs to the registered account holder. This step cannot be skipped.
Account Security Your login is protected by OTP verification sent to your registered mobile number. Any suspicious login attempt triggers an automatic account hold pending your confirmation.
Terms Change Requests You cannot alter these terms individually, but you can request account closure at any point. Pending wallet balances are settled before closure is confirmed.

Common Questions About 888i Terms and Conditions

These questions reflect what account holders ask most often when reading through the terms. If your specific situation is not covered here, the in-account message centre is the right place to raise it.

The core account rules are the same regardless of payment method. However, JazzCash, Easypaisa and Raast each carry their own wallet processing rules that apply alongside ours.

No. We notify you by email to your registered address before any material change takes effect. Continuing to use your account after that notice counts as your acceptance.

Your wallet balance is held intact during a suspension review. Once the review concludes, funds are either released or dealt with according to the outcome and any applicable legal requirement.

Submit your request through the in-account message centre. Include your account ID. We will respond with the data summary within the timeframe required by applicable law.

Access depends on local law in your specific region. We make the platform available where local law permits it; eligibility is your responsibility to confirm before opening an account.

Any clause that cannot be enforced under local law is severed from the agreement. The remaining terms stay fully in effect and continue to govern your account without interruption.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.