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How 888i Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through JazzCash, Easypaisa, or Raast, and keep your account secure.

Account Data ProtectedLocal Payment PrivacyCookie ControlData Request Rights
888i How 888i Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security is built into the account flow, not added on top. Here is how we handle the four areas that matter most to your privacy.

Account Security

Your account is protected by a one-time PIN sent to your registered mobile number at every login. We do not store your payment PIN — that stays between you and your wallet provider.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can adjust cookie preferences in your browser settings at any time without losing account access.

Data Retention

We hold personal data for the period required under Pakistani financial regulation. Once that period passes, we remove identifying details from active records and from backup stores on a rolling schedule.

Data Requests

You can request access to your personal data or ask us to correct inaccurate details by contacting support with your account's registered mobile number. We aim to respond within the period local law allows.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. Use the channel that works best for you and we will route your request to the right person.

Email Support Send your data or privacy request to our support address and include your registered mobile number so we can locate your account without delay.
Live Chat Open the chat window inside your account dashboard to speak with a support agent directly about any privacy concern or data access question.
Help Centre Our Help Centre carries step-by-step instructions for submitting a formal data request, checking request status, and understanding your options under applicable law.

Common Questions About Your Privacy

Straight answers to what our account holders ask most often about how their data is handled on 888i.

We collect your name, mobile number, and the payment identifier linked to your JazzCash, Easypaisa, or Raast wallet. We also log device and session data to secure your account.

We share data only where Pakistani law or a payment processor requires it, and only to the minimum extent needed. We do not sell your information to marketing companies or unrelated third parties.

Contact support via live chat or email and include your registered mobile number. We will locate your account record and respond within the timeframe local law sets for data access requests.

We retain personal data for the period mandated by applicable Pakistani financial regulation. After that window closes, identifying details are removed from active records and scheduled for deletion from backups.

Yes. If you spot an error in your account details, contact support and we will correct it. Deletion requests are handled in line with our retention obligations under local law.

Transaction references and amounts are encrypted in transit and stored in access-controlled systems. We never store your wallet PIN — that credential remains solely between you and your payment provider.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.